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You may use your paid emergency time off (up to 5 days per academic year).
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You must inform CIPPO immediately through the official channels: Slack (tagging your Operations Coordinator and Account Manager) and the WhatsApp group for your match.
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In some cases, proof may be requested (e.g., medical or other documentation).
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CIPPO will then work to arrange a replacement for your child, if eligible under the parent’s bundle.
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Emergency absences are subject to approval by CIPPO, but approval is encouraged whenever possible.
If you fail to inform CIPPO or the family (a no-show), it will be considered a violation of policy. A no-show results in a deduction of 2 unpaid days and may also lead to a formal warning.